Payment Assistance
The following links connect you with a list of programs and agencies that may provide assistance to consumers in paying their bills.
In partnership with the state of Vermont, VEC is offering the Affordable Community Renewable Energy Program (ACRE), a no-cost sponsorship in our community solar arrays for VEC members who income-qualify. VEC members who qualify and enroll in this program will receive a $45 bill credit every month on their electric bill for 5 years (60 months). There is no up-front payment or any additional charge to these members.
To be eligible, you must be a residential member of Vermont Electric Co-op and have a total gross household income at or below 185 percent of the federal poverty level (based on the number of people in the household).
It is simple to apply:
- Fill out the application form. Be sure to sign it!
- Mail the completed form, along with a recent copy of your VEC electric bill to the Department of Children and Families (DCF). (Address is on the form).
DCF will review the application for eligibility and inform VEC. If you are eligible, VEC will then contact you and set up your monthly bill credits.
NOTE: You must continue to pay your full electric bill while the review is in process.
Additional notes:
- If you already qualify for certain state programs like 3Squares, Fuel Assistance, or ReachUp you will likely qualify for ACRE. Please fill out the form accurately.
- Space in the program is limited so it’s important to act quickly---applying doesn’t guarantee there will be spots available at the time of the approval.
If you have questions about this program, please call VEC member services at 802-635-2331 or email [email protected]
Addison Community Action-CVOEO
Addison County Community Action Group
76 Court Street
PO Box 165
Middlebury, VT 05753
802-388-3608
DCF-ESD Department of Children & Families Economic Services Division
District Office (Prevention, Assistance, Transition & Health Access)
156 South Village Green, Suite 201, Middlebury, VT 05753
802-388-4660
Northeast Kingdom Community Action, Inc. (NEKCA)
115 Lincoln Street St.
Johnsbury, VT 05819
802-748-8997
Northeast Vermont Area Agency on Aging
481 Summer Street, Suite 101
St. Johnsbury, VT 05819
802-748-5182 or 1-800-642-5119
DCF-ESD Department of Children & Families Economic Services Division
District Office (Prevention, Assistance, Transition & Health Access)
67 Eastern Avenue, Suite 7
St. Johnsbury, VT 05819
1-800-775-0514
https://dcf.vermont.gov/esd
Champlain Valley Office of Economic Development
P.O. Box 1603
191 North Avenue
Burlington, VT 05401
1-800-287-7971
DCF-ESD Department of Children & Families Economic Services Division
District Office (Prevention, Assistance, Transition & Health Access)
1193 North Avenue Suite 5
Burlington, VT 05401
1-800-775-0506
https://dcf.vermont.gov/esd
Champlain Valley Agency on Aging
76 Pearl Street, Suite 201
Essex Junction, VT 05451
802-865-0360 or 1-800-639-2084
Franklin-Grand Isle Community Action (CVOEO)
86 North Main Street St.
Albans, VT 05478
802-527-7392 or 1-800-300-7392
DCF-ESD Department of Children & Families Economic Services Division
District Office (Prevention, Assistance, Transition & Health Access)
20 Houghton Street, Room 313
St. Albans, VT 05478
1-800-660-4513
Capstone Community Action, Inc.
5 Portland Street
Morrisville, VT 05661
1-800-639-1053
DCF-ESD Department of Children & Families Economic Services Division
District Office (Prevention, Assistance, Transition & Health Access)
63 Professional Drive, Suite 4
Morrisville, VT 05661
1-800-775-0525
Northeast Kingdom Community Action NEKCA
70 Main Street
Newport, VT 05855
802-334-7316
Island Pond: 802-723-5276
Canaan: 802-266-7134
DCF-ESD Department of Children & Families Economic Services Division
District Office (Prevention, Assistance, Transition & Health Access)
100 Main Street, Suite 240
Newport, VT 05855
1-800-775-0526
Northeast Employment and Training Organization NETO
147 Citizens Road
Derby, VT 05829
802-748-8935
Area Agency on Aging
13 North Avenue, Suite 2
Newport, VT 05855
802-334-2190
Northeast Vermont Area Agency on Aging
481 Summer Street, Suite 101
St. Johnsbury, VT 05819
802-748-5182 or 1-800-642-5119
Office of Home Heating Fuel Assistance
103 South Main Street
P.O. Box 704
Waterbury, VT 05671
1-800-479-6151
Salvation Army
Vermont 2 -1 -1
Vermont 2-1-1 is a confidential service, helping people throughout Vermont by providing easy access to information and resources available to help with everyday needs and difficult times.
For more information dial 2-1-1 from your phone or visit www.vermont211.org.