Pay Your Bill
Pay electronically using a check, debit card, or credit card.
SmartHub 1
Your VEC account, made simple
Your VEC Account, Made Simple
Pay your bill, track your electricity use, go paperless, and receive account alerts—all in one convenient place.
New users: choose the sign-up option on the SmartHub login page.
Everything You Need in One Place
SmartHub makes it easier to manage your VEC account from your computer, smartphone, or tablet.
Schedule Payments
Choose when to make your next payment.
Go Paperless
Receive your electric bill and Co-op Life newsletter electronically, and manage your paperless preferences through SmartHub. Learn more.
Track Energy Use
View electricity usage by month, day, or hour.
Check for Outages
Access outage information and stay informed.
Receive Alerts
Choose email or text notifications about your account.
Getting Started
New to SmartHub? It's Easy to Get Started.
Create your account in just a few simple steps. Have your VEC account number and email address handy.
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Visit SmartHubOpen the SmartHub login page and select the new-user sign-up option.
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Enter Your InformationEnter your billing account number, last name or business name, and email address.
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Activate Your AccountCheck your email for a temporary password, then sign in and set your new password.
Watch How to Sign Up
Prefer to see the process? Follow along with our video tutorial.
Video not loading? Watch it on YouTube.
SmartHub Frequently Asked Questions
Answers to common questions about signing up and using your account.
What are the benefits of SmartHub?
With SmartHub, you can pay or schedule bill payments, go paperless, track electricity use by month, day, or hour, check for outages, and receive account alerts.
Do I have to pay my bill online if I sign up?
No. You can still use VEC's other payment methods. SmartHub simply gives you additional convenient options for electronic payments. View payment options.
How do I sign up for SmartHub?
Visit the SmartHub login page and select the new-user sign-up option. Enter your billing account number, last name or business name, and email address. Follow the steps to create your account. You will receive an email with a temporary password; after signing in, you'll be prompted to change it.
How do I set up alerts?
Sign in to SmartHub and open the notifications area. Use Manage Contacts to add or update email addresses or phone numbers. Then use Manage Notifications to choose the billing, service, usage, and other alerts you would like to receive.
Menu names may vary slightly between the website and mobile app.
How do I view my energy use?
On the SmartHub website, look under My Usage for Usage Explorer. In the mobile app, select Energy Use.
Should I use the website or the mobile app?
Both allow you to manage your account. For smartphones and tablets, VEC recommends using the SmartHub mobile app rather than accessing SmartHub through a mobile web browser.
What if I need help signing up?
VEC Member Service is happy to help. Call 800-832-2667. You can also use the Contact VEC page.